MYCHART
PATIENT PORTAL

MyChart is your patient portal that allows you to access a variety of information and tools. MyChart will be available to Fairchild patients beginning on Saturday, September 17, 2022.

MyChart is free for patients to use and can be accessed either online through a web browser on an Internet connected device such as desktop or laptop computer as well as on mobile devices like smartphones and tablets.

MyChart also offers a free downloadable app that can be downloaded from either the Apple App Store (iOS devices) or the Google Play Store (Android devices). 

CREATE OR CONNECT YOUR ACCOUNT

AVAILABLE STARTING SEPTEMBER 17, 2022

MyChart benefits include:

  • The ability to communicate via message inside of MyChart with your Fairchild provider.

  • Complete questionnaires and forms prior to your patient visit.

  • Request an appointment with your Fairchild Primary Care provider or with Fairchild Express Care for non-emergency medical needs.

  • Review test results. * Please note, not all test results will be immediately available.

  • Securely pay medical bills connected to the your Epic account.


MyChart FREQUENTLY ASKED QUESTIONS

Where can I update my personal information (e.g., home address, e-mail or change my password)?

Log into MyChart and from the left menu, go to the Preferences section and select the appropriate option.

When can I see my test results in MyChart?

Your test results are released to your MyChart account after your physician has reviewed them. 


Why are certain test results not shared electronically via MyChart?

Your provider is able to determine which types of test results are able to be accessed through MyChart. Further, tests of a very sensitive nature are not released to MyChart.

Is MyChart secure?

Fairchild Medical Center takes great care to ensure your health information is kept private and secure. Access to information is controlled through secure activation codes, personal usernames, and passwords. Unlike conventional email, all MyChart messaging is done while you are securely logged in to MyChart.

Can I view an adult family member's health record in MyChart?

Yes. Proxy access allows A person granted proxy access the ability to log into their personal MyChart account, and then connect to information regarding their family member.

Within your MyChart account, go to Share My Record. From here, you can grant proxy to another adult, another hospital or provider, and 3rd party applications. The proxy form sends an email invitation to the person selected to become proxy. It includes a disclaimer that takes the place of a signed Proxy Consent.  


I have two or more MyChart accounts. Can I link them together?


MyChart accounts can be linked so you can see all your information in one view. We call this Happy Together. You will need to have a MyChart account activated for each organization you would like to see.

How can I tell where my information came from when I use Happy Together?

An ‘e’ icon appears next to information from another healthcare organization to help you understand where information is coming from. Hover over this icon (or, if you’re using your phone, touch and hold) to see more details.

My health information in MyChart is not correct. What should I do?


The information in MyChart comes directly from your healthcare providers. Please call contact (530) 841-4121 and ask for medical records to request a correction to your chart. 

I forgot my password. What should I do?

You may contact our MyChart Patient 
Support Line at 1-833-395-2035 to request a new, secure password. You may also click the "Forgot password" link on the sign-in page to reset your password online.

If I send a message to my doctor or nurse, when can I expect a reply?

You will generally receive an answer within 1-3 business days. Please note thatMyChart should not be used for urgent situations. Please contact your Fairchild provider if the situation requires immediate attention or dial 911 if it is an emergency.

* Please note upon logging into MyChart you may notice on your Internet browser that the url is a subdomain of Providence. This is correct and intentional. Fairchild Medical Center remains an independent, nonprofit organization and is utilizing, as a software affiliate, the existing Providence Epic network in order to provide Epic access and MyChart services to patients. Fairchild Medical Center is in no other way affiliated with the Providence Health network of providers or systems.

AT FAIRCHILD MEDICAL CENTER OUR MISSION IS TO PROVIDE HEALTH CARE SERVICES OF EXCEPTIONAL QUALITY TO ALL WHO NEED US.

Fairchild Medical Center provides free health information to our community through a program called Advice Nurse.

CALL: 877-529-5604

Through Advice Nurse you may receive information about an illness or health care concern. We hope you find this service helpful.


ADVICE NURSE

PARTNERSHIP PATIENTS PLEASE CALL:

1-866-778-8873

FOR GENERAL INQUIRIES PLEASE CALL

(530) 842-4121

WOULD YOU PREFER TO MAKE YOUR MEDICAL APPOINTMENTS online?

PLEASE TAKE OUR BRIEF ANONYMOUS SURVEY (LESS THAN ONE MINUTE) AND SHARE WITH US HOW WE CAN IMPROVE OUR PATIENT SERVICES WITH TECHNOLOGY

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Fairchild Medical Clinic

TO MAKE AN APPOINTMENT AT FAIRCHILD MEDICAL CENTER OR CLINICS PLEASE CALL:

(530) 842-3507

Primary Care
General Surgery
General Dentistry

FOR PATIENT SAFETY CONCERNS

Fairchild Medical Center Patient Safety

(530) 841-6237

Fairchild Medical Clinic

(530) 842-3507

Diagnostics

Cardiopulmonary

Dietary/Nutrition Therapy

PT/Rehab Therapy

Medication Administration

Women's Health

(530) 842-3507

Orthopedics

(530) 842-3507

Pediatrics

(530) 841-4980

Diagnostics

(530) 841-6265

Cardiopulmonary/Respiratory

(530) 841-6216

Dietary Nutrition Therapy

(530) 841-6212

Rehabilitation/Physical Therapy

(530) 841-6211

Medication Administration

(530) 841-4911

WHEN AVAILABLE, OUR TEAM MEMBERS CAN ASSIST YOU IN MAKING AN APPOINTMENT FOR PRIMARY CARE, ORTHOPEDICS OR WOMEN'S HEALTH VIA OUR ONLINE FMC CHAT. IF FMC CHAT IS AVAILABLE, A SMALL CHAT ICON WILL APPEAR IN THE LOWER RIGHT OF THIS SCREEN. CLICK THE ICON TO START.