BILLING & FINANCIAL SERVICES
Our Business Office takes care of you before and after you receive services at Fairchild Medical Center. We are a nondiscriminatory institution. All patients are admitted and treated without regard to race, color, creed, national origin, or ability to pay.
If you have questions about the cost of an upcoming procedure, please contact our Billing Manager at 530-841-6256 for assistance. Before you leave home please bring with you a picture identification card and any insurance cards you want us to use.
Registration staff will be happy to assist you in filing your insurance forms or answering questions about open Fairchild Medical Center accounts.
The Business Office works hard to submit the insurance claim in your behalf to insurance companies provided at registration. We stay current on all the up-to-date billing rules and regulations. A Courtesy Statement is sent to you promptly after we receive insurance payment so that you will know how much you will owe.
You should expect to receive a separate bill for the hospital portion of your stay, clinic visit, your surgeon, the Anesthesiologist and Radiologist.
If you were a patient at Fairchild Medical Clinic you should call 530-842-3507.
Our payment methods include: cash, personal checks, money order, and credit card. Online billpay will be available beginning in 2019. If you have questions regarding your hospital account contact our Business Office at 530-842-4121. If you have a question about your clinic account call 530-841-4928.
Before You Arrive
after your care
upon your arrival
financial arrangements
Price Transparency
FINANCIAL ASSISTANCE - FMC CHARITY CARE
OUR MISSION IS TO PROVIDE HEALTH CARE SERVICES OF EXCEPTIONAL QUALITY TO ALL WHO NEED US. THIS COMMITMENT TO OUR COMMUNITY INCLUDES PROVIDING FINANCIAL ASSISTANCE TO QUALIFIED PATIENTS WHO ARE UNABLE TO PAY FOR ALL OR PART OF THEIR MEDICAL CARE. OUR PATIENTS SEEKING FINANCIAL ASSISTANCE MUST APPLY FOR OUR CHARITY CARE PROGRAM.
LEARN MORE
MEDICAL RECORDS
Patients needing access to their medical records may use the online Patient Portals or contact our Medical Records office directly to request printed copies.
The Medical Records office is located inside the hospital and is available for appointments or walk-ins Monday - Friday from 8am to 4pm.
To schedule an appointment please call 530-841-6237
Hospital Fax #: 530.841.6230
Clinic Fax #: 530.841.2050
Medical Records Fax Line
DEPARTMENTS & services
At Fairchild Medical Center we offer a wide range of health care services to our rural community. Making access to quality health care is at the heart of our mission and we've been honored to serve Northern Siskiyou County for more than 20 years.
Our hospital departments and services include:
cardiopulmonary
DIETARY SERVICES
EMERGENCY DEPARTMENT
intensive care unit (ICU)
IMAGING
LABORATORY & PATHOLOGY
MEDICAL/SURGICAL
LABOR & DELIVERY / OBSTETRICS
OUTPATIENT SURGERY
PHARMACY
SURGICAL SERVICES
Fairchild Medical Clinic offers primary care and specialty clinic care across the street from the hospital.
PRIMARY CARE & SpeCIALTY CLINICS
MEDICAL RECORDS
The staff of Cardiopulmonary works with patients to diagnose and treat a wide variety of cardiac, respiratory and vascular conditions. Services include (but are not limited to):
CARDIOPULMONARY
Electrocardiograph (EKG)
Impedance Cardiography (ICG)
Cardiac Stress Testing
Electroencephalograms (EEG)
Respiratory Therapy
Arterial Blood Gas Analysis
Pulmonary Function Testing (PFT)
Sleep Diagnostic Lab
Overnight Oximetry Studies (In & Out Patient)
Cardiopulmonary Care
RESPIRATORY CARE
Our FMC Respiratory Care Practitioners are an essential part of the healthcare team that help treat patients with breathing disorders such as chronic obstructive pulmonary disease, asthma, and pneumonia. Respiratory Care Practitioners also provide care during life-threatening emergencies in adult, pediatric and newborn patients.
CARDIAC TESTING
The FMC Cardiopulmonary Department provides progressive tests to monitor the health of your heart. These tests include Electrocardiogram (EKG), Impendance Cardiography (ICG), regular and Cardiolite stress testing.
PULMONARY FUNCTION TESTING (PFT)
Pulmonary Function Testing or PFTs are used to diagnose the cause and severity of breathing disorders. PFTs help physicians evaluate conditions such as shortness of breath, chronic obstructive pulmonary disease, emphysema and asthma.
NUTRITIONAL SERVICES
At Fairchild Medical Center, we understand the importance of well balanced nutritious meals for patient’s overall health and recovery. Our nutrition team carefully prepares every meal using fresh, high quality ingredients. Each year, they prepare and serve more than 85,000 meals for patients, visitors, employees, and volunteers.
Our dietitians are experts in food and nutrition and work closely with the doctors, nurses and other healthcare members. They provide medical nutrition therapy for individuals and groups and strive to teach people how to achieve a well balanced diet to maximize the health benefits of food. Additionally, they customize meal plans for hospitalized patients based on their medical condition.
Nutritional Services also offers outpatient medical nutrition therapy. This involves one-on-one education to patients and/or family members to teach about nutrition or develop diets to promote health. A referral from your Health Care Provider is all you need.
DIETARY SERVICES
DIABETIC SERVICES
Fairchild Medical Center offers an array of services for patients with diabetes and their family members. With a referral from a Physician, patients will receive one-on-one education by a Certified Diabetes Educator or Dietitian. Patients learn how to manage their diabetes through nutrition, exercise, medication, blood sugar monitoring, and emotional adjustment to diabetes.
If you believe you are experiencing a life-threatening medical emergency, immediately call 911. For all health issues needing immediate attention, our doors are open 24 hours a day, seven days a week. When seconds count, you need a team of highly trained doctors and nurses working together fast and efficiently. In all situations, from heart attacks, major trauma, broken bones or difficulty breathing, Fairchild Medical Center’s Emergency Department team is ready to provide quality care with compassion and skill.
The department is staffed 24 hours a day by physicians specializing in Emergency Medicine and additionally, a Physician Assistant or Family Nurse Practitioner 10 to 12 hours per day, 7 days a week. Our ER nurses have special training in advanced cardiac life support (ACLS), trauma nurse core course (TNCC), and pediatric advanced life support (PALS). Nurse practitioners (FNPs) and physician assistants (Pas) – Our FNPs and Pas have special training in emergency care. They see people of all ages and their families in our emergency department.
Seeing approximately 1100 patients per month, the Emergency Department is equipped with state-of-the-art emergency medical equipment and can offer an array of diagnostic and support services. Fairchild Medical Center has meet the state criteria for evaluation and treatment of trauma and has an emergency landing site for quick helicopter transport to a higher level of care facility.
We are happy to answer any questions you may have and welcome your comments about your experiences in our Emergency Department. Please email the ED Department Manager.
EMERGENCY DEPARTMENT
The four-bed Intensive Care Unit at Fairchild Medical Center provides monitoring and critical care for a variety of serious conditions. Our nurses are trained and experienced in critical care, and commonly treat patients with cardiac problems, stroke, sepsis, shock, post-surgical and respiratory conditions. The ICU has state-of-the-art monitoring equipment to provide this quality care. The unit also has telemetry services which enable us to monitor cardiac functions for additional patients in the Medical/Surgical unit.
INTENSIVE CARE UNIT
Link forwards to Imaging page.
IMAGING
Link forwards to Labor and Delivery webpage.
LABOR & DELIVERY
Clinical laboratory testing plays a crucial role in the detection, diagnosis and treatment of disease. Fairchild Medical Center’s laboratory is fully accredited by the state of California and by The Joint Commission.
Fairchild Medical Center’s Clinical Laboratory provides a wide range of advanced diagnostic tests and utilizes state-of-the-art instrumentation and computerization.
We employ highly skilled and experienced, board certified pathologists, licensed medical technologists, and licensed phlebotomists. We strive to provide stress-free, efficient, friendly and personalized service.We offer outstanding service to out-patients, with an average wait of less then 10 minutes for blood draws. Results are usually sent to the ordering physician’s office via courier, fax or by local computer terminal results inquiry. Highly unusual tests are sent to a reference laboratory by same-day courier. We also provide daily courier service for specimens drawn by the physician’s office staff. Laboratory services are available 24-hours a day. Out-patient services are available Monday through Friday from 7:00 am through 6:00 pm.
On-site testing includes (but is not limited to):
LABORATORY & PATHOLOGY
Hematology
Routine and Special Chemistry
Urinalysis
Microbiology
Toxicology
Blood Pre-Transfusion Testing
Immunology
Histopathology and Cytology
Patients needing access to their medical records may use the online Patient Portals or contact our Medical Records office directly to request printed copies.
The Medical Records office is located inside the hospital and is available for appointments or walk-ins Monday - Friday from 8am to 4pm.
To schedule an appointment please call 530-841-4121
MEDICAL RECORDS
Hospital Fax #: 530.841.6230
Clinic Fax #: 530.841.2050
Medical Records Fax Line
Fairchild Medical Center has a 17 bed Medical-Surgical unit featuring private and semi-private rooms. Professional care with a personal touch is provided by Nurses experienced in caring for medical, surgical and orthopedic patients of all ages.
During your stay, you may be attended by one of our in-house Hospitalists providing around-the-clock care. Our Hospitalist works in conjunction with your physician or surgeon, to provide you with exceptional, compassionate care.
MEDICAL/SURGICAL IN-PATIENT CARE
At Fairchild Medical Center outpatient surgery we realize that while we perform surgeries every day, that coming to the hospital for a surgical procedure can be quite overwhelming. You can be assured our team will work hard to ease your fears and anxiety, and make your experience with us as comfortable as possible. We perform a wide range of minimally invasive surgeries and procedures thru outpatient surgery, at times referred to as same-day surgeries.
Same-day surgeries or procedures may include:
Endoscopic ( colonoscopy and EGD )
Arthroscopic ( knee or shoulder )
Orthopedic ( carpal tunnel release )
Medication administration
Your physician will schedule a surgical time, and if needed, a pre-operative visit before your surgery. The pre-operative visit is scheduled at least 24-hours before surgery, and any test ordered by your physician will be completed during this time. A registered nurse will instruct you on pre-surgery procedures and also your activities after surgery. Please ask questions anytime during your surgical stay.
OUTPATIENT SURGERY
Inpatient pharmacy services are provided daily from 7:00 am to 5:00 pm. Our pharmacists provide pharmaceutical care and oversight of pharmacologic issues in the support of our medical staff and other healthcare providers.
A remote pharmacy dial-up service is utilized to provide continuity of care after 5 pm. Chemotherapy and outpatient prescription filling services are not currently provided.
PHARMACY
At the Fairchild Medical Center surgery department we strive to provide you with the highest quality of care while providing you with the comfort and pain management you deserve. Our surgical patients are carefully monitored and cared for during the entire surgical process, from preoperative teaching through recovery. Our team of surgeons, anesthesia providers, registered nurse first assists (RNFA), Operating Room Nurses, and Surgical Techs are dedicated to the highest standards of surgical care. Our nursing staff is trained in Advance Cardiac Life Support and all of our surgical staff follows strict AORN standards. Our board-certified surgeons are here to provide you with quality care using state-of-the-art equipment to perform surgical procedures and monitor you throughout the whole experience. We perform a wide range of procedures, our outpatient and inpatient surgical capabilities include:
SURGICAL SERVICES
Esophagogastroduodenoscopy (EGD)
Colonoscopy
Bronchoscopy
Ablation of Barrett’s Esophagus
Epidural Steroid Injection (ESI’s)
General Surgery
Cesarean section
Tubal ligation
Hysterectomy
Tension free vaginal tape
Dilation & curettage
Appendectomy
Cholecystectomy
Bowel Resections
Nissen Foundoplication
Hernia Repair
Mastectomy
Pacemaker Insertion
Port-a-Cath insertion
Total joint replacements (knee, shoulder and hip)
Arthroscopy joint repairs ( knee and shoulders)
Carpal tunnel release
MINIMALLY INVASIVE PROCEDURES
OBSTETRICAL AND GYNECOLOGICAL SURGERY
LAPARSCOPIC SURGERY
ORTHOPEDIC SURGERY
VISIT OUR ORTHOPEDICS SITE
emergency department
For all health issues needing immediate attention, our doors are open 24 hours a day, seven days a week. When seconds count, you need a team of highly trained doctors and nurses working together fast and efficiently. In all situations, from heart attacks, major trauma, broken bones or difficulty breathing, Fairchild Medical Center’s Emergency Department team is ready to provide quality care with compassion and skill.
The department is staffed 24 hours a day by physicians specializing in Emergency Medicine and additionally, a Physician Assistant or Family Nurse Practitioner 10 to 12 hours per day, 7 days a week. Our ER nurses have special training in advanced cardiac life support (ACLS), trauma nurse core course (TNCC), and pediatric advanced life support (PALS). Nurse practitioners (FNPs) and physician assistants (Pas) – Our FNPs and Pas have special training in emergency care. They see people of all ages and their families in our emergency department.
Seeing approximately 1100 patients per month, the Emergency Department is equipped with state-of-the-art emergency medical equipment and can offer an array of diagnostic and support services. Fairchild Medical Center has meet the state criteria for evaluation and treatment of trauma and has an emergency landing site for quick helicopter transport to a higher level of care facility. We are happy to answer any questions you may have and welcome your comments about your experiences in our Emergency Department. Please email the ED Department Manager.
If you believe you are experiencing a life-threatening medical emergency, immediately call 911.
At Fairchild Medical Center, we understand that health problems can be stressful for patients as well as their family and friends, so we strive to offer comfort and convenience during this difficult time.
Visiting hours vary within different areas of the hospital and are also at the discretion of the medical or nursing staff. Visiting hours for the majority of the hospital are 12 Noon to 8 PM. Under certain circumstances, parents or significant others may stay with patients 24 hours a day. Please discuss this with your nurse or physician. All visitors should use the Main Entrance.
Intensive Care Unit and Obstetrics have special visiting hours based on the care of the patient needed at that time. For visiting these areas, please contact the medical or nursing staff of that unit.
visitors
advance directives
California and federal law give every competent adult, 18 years or older, the right to make this own health care decisions, including the right to decide what medical care or treatment to accept, reject or discontinue.
The following guide answers many questions about Advance Directives.
advance directives guide
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Fairchild Medical Center provides free health information to our community through a program called Advice Nurse.
CALL: 877-529-5604
Through Advice Nurse you may receive information about an illness or health care concern. We hope you find this service helpful.
ADVICE NURSE
PARTNERSHIP PATIENTS PLEASE CALL:
1-866-778-8873
FOR GENERAL INQUIRIES PLEASE CALL
(530) 842-4121
Fairchild Medical Clinic
TO MAKE AN APPOINTMENT AT FAIRCHILD MEDICAL CENTER OR CLINICS PLEASE CALL:
(530) 842-3507
Primary Care
General Surgery
General Dentistry
FOR PATIENT SAFETY CONCERNS
Fairchild Medical Center Patient Safety
(530) 841-6237
Fairchild Medical Clinic
(530) 842-3507
Diagnostics
Cardiopulmonary
Dietary/Nutrition Therapy
PT/Rehab Therapy
Medication Administration
Women's Health
(530) 842-3507
Orthopedics
(530) 842-3507
Pediatrics
(530) 841-4980
Diagnostics
(530) 841-6265
Cardiopulmonary/Respiratory
(530) 841-6216
Dietary Nutrition Therapy
(530) 841-6212
Rehabilitation/Physical Therapy
(530) 841-6211
Medication Administration